A workshop for government and nonprofit organizations
Government agencies and nonprofit organizations no longer have to choose between customer experience, agent experience, and lower cost in their contact centers. You can set up Amazon Connect within minutes in the Amazon Web Services (AWS) Cloud to replace or complement your existing call center, and improve the customer and agent experience quickly and cost effectively.
Live workshop: Setting up a secure digital front door on AWS GovCloud (US)
Tuesday, February 14 | 1:00 PM - 2:30 PM ET
Learn how to set up a secure and compliant digital front door in this hands-on virtual workshop. You'll set up an Amazon Connect instance, enable two factor authentication and encryption and end by placing both a test call and chat to your new contact center. All of this can be done within the FedRAMP High boundary in the AWS GovCloud (US).
AWS Speakers: Jason Shaffer and Samuel Frederick