The culture of innovation at Amazon: Driving customer success

Customers often ask us how they can innovate like Amazon. From its humble beginnings as a startup in a garage, Amazon has not only innovated across ecommerce but also introduced new businesses that at first glance do not seem to fit the model. In this session, you will learn how we use this model and other mechanisms to help governments innovate. Journey with us to explore how Amazon organizes for innovation with Amazon’s leadership principles, working backwards process, and two pizza teams.