This IDC research report identifies selected technologies that use artificial intelligence (AI) to streamline commerce operations and enhance operational efficiencies and customer journey personalization.

Read the report to:

  • Discover what IDC retail analysts consider the most relevant AI-enabled use cases in retail

  • Understand which will help you deliver business outcomes and which will transform your business

  • Get insights into the speed of adoption and the risk levels for each

This report identifies select vendors who can help execute key AI-enabled retail use cases, in which AWS is included in 15/17 categories.


IDC TechScape Artificial Intelligence Technology for Commerce, 2024



IDC TechScape, Artificial Intelligence Technology for Commerce, 2024. IDC and IDC Research are registered trademarks of IDC, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. IDC does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. IDC research publications consist of the opinions of IDC's research organization and should not be construed as statements of fact. IDC disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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