Consumers demand personalized, omnichannel experiences in real-time, along with high standards for data privacy and customer service.
Customers want to connect any time, any place. Zendesk Suite provides sophisticated, seamless support that flows across channels. This frictionless customer service product has been listed among Gartner's magic quadrant leaders, six years in a row. With its innovative engagement platform, Zendesk is a compelling solution for companies of any size.
Join expert presenters from Zendesk and AWS Marketplace for a special conversation and hands-on solution demonstration.
You will learn:
- Learn about major challenges marketers are facing today
- Hear how Zendesk improved Siemens' resolution time
- See an on-demand demo of the solution in practice
Speakers
Nathan Smith, Director, North America Partner Sales
Nathan leads the North America Channel Sales function for Zendesk. Nathan has 22 years of exceptional technology sales experience, including SaaS Channel Sales leadership roles with Zendesk and Jive Software, IT sales and business development roles for Dell, Oracle, Google, and Bluecoat Systems (a Symantec company).
Brian Stavis, Global Category Lead, Digital Customer Experience, AWS Marketplace
Brian Stavis is responsible for helping market-leading business application solutions list in AWS Marketplace and leverage their listings with co-sell and GTM programs to grow their business. Brian recruits and develops cloud alliances with technology partners of all sizes across digital customer experience solutions.
Register for on-demand access
About Zendesk:
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 5,000 people across the world. Learn more at www.zendesk.com.
About AWS Marketplace:
AWS Marketplace is a digital software catalog that makes it easy to find, try, buy, deploy, and manage software that runs on AWS. AWS Marketplace has a broad and deep selection of security solutions offered by hundreds of independent software vendors, spanning infrastructure security, logging and monitoring, identity and access control, data protection, and more. These products can be integrated with AWS Services and other existing technologies, enabling you to deploy a comprehensive security architecture across your AWS and on-premises environments. Visit aws.amazon.com/marketplace to learn more.