AWS Retail Webinar Series: Improving Customer Engagement through Personalized Recommendations


Webinar Series HK

AWS Industry Webinar – The Power of Data in Customer Experience Management

Date: Jun 18, 2020 (Thursday)
Time: 2:30pm – 3:30pm
Language: Cantonese

Eva Wong, Senior Business Development Manager, AWS
Clifford Duke, Solutions Architect, AWS

Step 1, episode 1: Know your customers
Learn more and register here.

Step 2, episode 2: Engage your customers
It takes surprises and delights to new heights of customer experiences. A multi-channel, personalized engagement will build a good foundation for a long-lasting relationship with your customers. This session focuses on building such experience with Amazon Personalize and Amazon Pinpoint.

Amazon Personalize is a Machine Learning as-a-Service for doing personalise recommendation, while Amazon Pinpoint allows you to deliver your content via different channels to your target customer to conduct better campaign management and engagement analytics.

No coding nor technical expertise needed, just drag and drop! And you can start for free.

In this session, you will learn
  • how to create real-time personalise recommendation engines using Amazon Personalize
  • how to create a multichannel engagement with your customers using Amazon PinPoint

Register now to learn and get your questions answered by our industry experts and solutions architects with the live Q&A session at the end. A confirmation email with the link to the webinar will be sent to you shortly.

Questions or thinking to start a new project? Email us now at [email protected].
Register Now