Software has taken center stage again and is at the helm of all major disruptive innovations – a part of IoT, artificial Intelligence (AI), cognitive or autonomous driving – thus giving enterprises the opportunity to improve customer experiences, reduce costs, and change industry dynamics with new business models built on software-as-a-service (SaaS).
“81% of enterprises state that digital technologies such as automation is either meeting or exceeding their customer experience expectations” – RPA Deployment & Capability Study, ISG Research, December 2019.
Changing business priorities are compelling enterprises to modify the way they procure software and encouraging them to explore beyond the offerings of established SaaS providers. With a plethora of emerging Independent Software Vendors (ISVs) and innovative solutions available in the market, enterprises have more options to choose from.
But, at the same time, the following key questions persist:
- What factors are leading to the rise in emerging ISVs?
- Why should enterprises consider working with emerging ISV?
- What are the key factors enterprises should consider before working with an emerging ISV?
Download the complete research paper to know how SaaS is helping modernize the technology stack in enterprises.