Economic Benefits of Adding AI to Existing Contact Centers
Improve customer experiences and derive insights with AWS Contact Center Intelligence solutions—add AI to your existing contact centers.
AWS Contact Center Intelligence (CCI) solutions allow customers to add artificial intelligence (AI) to existing contact center platforms like Cisco, Genesys, Avaya, 8x8, Talkdesk, and many more. CCI solutions help address some of the top contact center use cases to deliver the following benefits:
Use AWS CCI solutions to solve complex problems associated with delivering a better customer experience and improving contact center agent productivity—all while reducing costs.