Everything Fintech Startups Need to Know about Driving CX Success

About the event:

As the pandemic forced radical changes in digital consumer behavior, it has also highlighted the urgency for Fintech startups to differentiate themselves in the eyes of customers. This event is designed to help Fintech startups gain key insights on how to reflect the diverse customer personas they serve with hyper-personalization and cross-channel engagement. Whether you are a founder, developer, product manager, UI/UX manager, or are simply curious about how to convert customer data into meaningful actions in the Financial Services Industry, this event can help enhance your CX strategy by debunking the most common industry use-cases for you.

Event agenda:

Part 1: Digital and Customer Experience (CX) Trends in Fintech

Part 2: Case Studies across Insurance, Capital Markets, Banking, and Wealth Management

Part 3: Architectural Best Practices of Leveraging AWS Digital User Engagement Tools and AI/ML Solution

Part 4: Live Q&A with AWS BD Lead of Digital User Engagement and AWS Head of Fintech Startup BD, North America