Complex and sophisticated software systems require comprehensive monitoring and consistent engineering support to improve their reliability, provide performance visibility, and optimize incidence response. Moving from chaos to continuous improvement and ultimately to a self-reliant system requires centralized monitoring processes that can be versioned, integrated, automated, and reused at scale.

Join this collaborative workshop with Amazon Web Services (AWS) and DevOps Institute to discover how to streamline the role of your SRE team, build systems around APIs, identify the right signals to turn into actions, and expedite incident management while reducing unplanned work. Learn how centralized monitoring of your pipelines, infrastructure, and applications can support the creation of an autonomous continuous delivery (CD) and improve your DevOps maturity model.

You will learn:

  • Why investing in SRE reduces toil and results in increased innovation
  • When team capabilities mean it’s time for chaos engineering
  • How to manage an incident using methods like Playbooks and escalation patterns
  • How service level agreements (SLAs), service level objectives (SLOs), and service level indicators (SLIs) relate to each other and error budgets
  • How to use AWS and AWS Marketplace incident management solutions to achieve your business goals

Who Should Attend?

Chief Technology Officers (CTOs), DevOps and engineering leaders, developers, cloud architects, and site reliability engineers.

Featured hands-on labs


Helen Beal, Chief Ambassador, DevOps Institute

Helen is a DevOps and Ways of Working coach, Chief Ambassador at DevOps Institute, and an ambassador for the Continuous Delivery Foundation. She is the Chair of the Value Stream Management Consortium and provides strategic advisory services to DevOps industry leaders such as Plutora and Moogsoft. She is also an analyst at Accelerated Strategies Group. She hosts the Day-to-Day DevOps webinar series for BrightTalk, speaks regularly on DevOps topics, is a DevOps editor for InfoQ, and also writes for a number of other online platforms. She regularly appears in TechBeacon’s DevOps Top100 lists and was recognized as the Top DevOps Evangelist 2020 in the DevOps Dozen awards

Mark Kriaf, Partner Solutions Architect, AWS

Mark Kriaf is a Partner Solutions Architect at AWS who works closely with AWS DevOps partners on developing joint solutions and AWS customers to accelerate cloud adoption, simplify DevOps toolchains and adopt modern application development best practices.

Intro body copy here about 2018 re:Invent launches.

Register now

About DevOps Institute:

DevOps Institute is a professional membership organization that works to advance the human elements of DevOps. They create a safe and interactive environment where members can network, gain knowledge, grow their careers, support enterprise transformation, and celebrate professional achievements. They are not just an information source; they connect and enable the global Member community to drive human transformation in the digital age.

About AWS Marketplace:

AWS Marketplace is a digital software catalog that makes it easy to find, try, buy, deploy, and manage software that runs on AWS. AWS Marketplace has a broad and deep selection of security solutions offered by hundreds of independent software vendors, spanning infrastructure security, logging and monitoring, identity and access control, data protection, and more. These products can be integrated with AWS Services and other existing technologies, enabling you to deploy a comprehensive security architecture across your AWS and on-premises environments. Visit to learn more.

*The views and opinions of DevOps Institute and their presenter are their own and do not necessarily reflect the positions of AWS