At a glance
About unitQ
unitQ turns qualitative user feedback into data-driven insights that help companies like Strava, Chime, and AppLovin improve product quality. The unitQ AI-driven platform automatically buckets them into hundreds of granular categories and visualizes trends over time. unitQ helps companies detect and fix urgent issues faster and incorporate crucial user feedback into product decisions.
Date & time
Overview
Overview
About AWS Marketplace
AWS Marketplace is a digital software catalog that makes it easy to find, try, buy, deploy, and manage software that runs on AWS. These products can be integrated with AWS Services and other existing technologies, enabling you to deploy a comprehensive security architecture across your AWS and on-premises environments.
Overview
Speakers
Aaron Verstraete
Head of Strategy and Partnerships, unitQ
Brian Stavis
Global Category Lead, Digital Customer Experience, AWS Marketplace
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Details
Description
Ninety-four percent of consumers say a bad review has convinced them to avoid a business. When customer experiences can make or break a business faster than ever, the ability to address issues in real time is crucial.
The unitQ AI-driven platform consolidates feedback from multiple private and public sources, classifies it into more than 500 granular categories, and quickly shares it across teams so you can fix issues faster and make better product decisions.
Join Aaron Verstraete, Head of Strategy and Partnerships and unitQ, and AWS for this special conversation and hands-on demonstration.
You will learn how to
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Centralize all customer feedback in one place to get a full picture of what they’re saying
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Transform feedback into real-time insights to quickly discover top-quality issues
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Take a data-driven approach to product improvement by prioritizing development efforts based on KPIs
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Continuously measure product quality over time to ensure you meet user expectations