At a glance
About Khoros
Khoros delivers efficient and effective omnichannel engagement the right way. Its unified platform eliminates an expensive patchwork of tools to empower contact center leaders and marketers, identify opportunities to improve CX, and more.
Date & time
Overview
Overview
About AWS Marketplace
AWS Marketplace is a digital software catalog that makes it easy to find, try, buy, deploy, and manage software that runs on AWS. These products can be integrated with AWS Services and other existing technologies, enabling you to deploy a comprehensive security architecture across your AWS and on-premises environments.
Overview
Speakers
Brian Stavis
Global Category Lead, Digital Customer Experience, AWS Marketplace
Lans Crauer
Senior Business Value Consultant, Khoros
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Peccy
Peculiar Ways, Amazon
Details
Description
Looking for an easier way to empower your contact center leaders and marketers and take your customer experience to the next level?
Khoros delivers efficient and effective omnichannel engagement the right way, through a unified platform that helps you eliminate a cumbersome (not to mention expensive) patchwork of tools.
Join Lans Crauer, Senior Business Value Consultant at Khoros, for an in-depth conversation about how Khoros enables organizations to ingest, normalize, and analyze customer conversations across all channel, including Amazon Connect voice and chat.
You will learn how to
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Support customers with rich messaging and automation across all digital channels.
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Enhance your social media listening, planning, and publishing.
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Create self-service journeys, drive peer-to-peer collaboration, and build trusted UGC.
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Get better CX insight and analytics through data.