AI and ML for a modern citizen service experience

Public sector organizations are experiencing unprecedented pressure on their health, financial, educational, and municipal systems. Governments need the ability to react and provide relevant information to their constituents in times of need, and modernizing citizen services is key. In this session, hear use cases from customers, such as American Heart Association and NASA JPL. Learn how to automate by identifying common patterns and designs. See how to build an end-to-end automated question and answer (QnA) system for your organization that combines enterprise search capabilities with conversational bot technologies.