Customers are expecting retailers to respond to their request immediately and get service with 24/7 availability through multiple channels such as web, mobile, messengers like WhatApp and WeChat
Leveraging Mobinology’s AI-powered chatbot with Amazon Connect help retailers to respond to customers’ questions quickly and accurately without having to wait for a long time for an agent to be available
If customers prefer in-person communication while using chatbots, the chatbot can easily redirect customers to live agents seamlessly for complex queries based on the integrated contact flow
Sign up now to request a free demo and consultation.
- Free Demo & Consultation for AI-powered Contact Center
- Free 20 FAQ for Chatbot.Service
- Respond to customer request from multiple channels with 24/7 availability
- Identify the customer intent from the first customer interaction through Chatbot
- Automatically answer customer request in a human-like engagement
- Easily manage request in a user-friendly console that aggregates all the channels, systems, or business applications
Learn more about Mobinology.