Description

Global B2C organizations are buried in an avalanche of constant customer feedback. If they could intelligently analyze that feedback, they could improve their products and deliver a better customer experience.

Artificial Intelligence (AI) and Machine Learning (ML) can help you analyze large volumes of unstructured data quickly and accurately. To be effective, however, many AI/ML systems either rely on generalized industry data or require months spent manually building and testing customized models.

Watch this webinar to learn how Luminoso Daylight’s AI-powered insights, built on Amazon Web Services (AWS), helped Leading Quality Assurance (LQA), a UK-based company that helps customers improve their service performance, to unearth insights for its luxury hotel clients. Using a fraction of the data typically needed and no human-supervised tuning, LQA’s analyses has helped its hospitality customers become more profitable and effective in their decision-making.

Download our webinar to learn

  • Use machine learning to analyze your customer feedback within minutes.

  • Overcome analysis obstacles such as domain-specific jargon or misspellings.

  • Extend analysis across languages and locales.

 

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