Join us as we share the latest examples of how today's leading
retailers are transforming customer experiences.
Amazon Interactive Video Service Demonstration
Experience how retailers can leverage AWS services to deliver live-stream commerce and personalized experiences to shoppers on a global scale.
Amazon Pay - Grow Your Business Introductory Video
Offer your shoppers a fast and familiar checkout experience. With Amazon Pay, Amazon customers can pay their preferred way without ever leaving your site.
Transforming Customer Experiences Through Location
See how AWS enables retailers to dynamically interact with consumers to improve service levels and convenience using geo-fencing, and location-based services.
Big Ideas session: Wednesday, January 13, 2021 | 2:00 – 2:30PM EST
Amazon Pay: Jumpstart 2021 with Touchless Experiences
Speakers: Andrei Rebov, CTO/Co-founder, Scentbird, and Kris Zanuldin, Head of Product, Amazon Pay/Alexa Money Domain
In a post-COVID era, stores will leverage digital solutions more than ever to create experiences that balance the customer’s needs for safety vs. empowerment. As customer preference for touchless grows and digital becomes more integrated with in-store and multi-channel shopping, retailers must be ready for a touchless future. Contactless payment is an important consideration as part of the shopping experience.
Hear directly from Scentbird, an innovative direct-to-consumer fragrance company, on how it successfully used voice commerce to engage customers and add value across customer touchpoints beyond the point of purchase. Get inspired to take your customer journey to the next level.
Big Ideas session: Thursday, January 14, 2021 | 1:00 – 1:30PM EST
AWS: How Burberry Is Enabling Digital Transformation
Speakers: Rajeev Aikkara, Vice President of Digital Technology, Burberry, and Tom Litchford, Global Lead for Retail, AWS
How is one of the world’s most iconic brands leveraging technology to drive growth through inspired customer journeys that converge the experience between channels and stores? In this session, Rajeev Aikkara, Vice President of Digital Technology at Burberry will discuss how Burberry transformed its business through its digital foundations. This fireside chat will provide insight into Burberry’s efforts to redefine customer experiences and enable cloud-based business agility. Join us to learn, share, and move forward together.
