Behind the Innovation

Customer Spotlight #1: Delphi Financial Group, Inc. with AWS Partner, Eplexity

Delphi began their AWS cloud journey with Eplexity by running a CloudChomp total cost of ownership analysis just before the COVID-19 pandemic hit. They needed to quickly pivot their IT priorities to enable a remote workforce and rolled out a full implementation of Amazon Workspaces. In November 2020, Eplexity began migrating Delphi’s on-premises Microsoft workloads to AWS. Discover the ups and downs of their journey over the past year.

Customer Speakers: George Szrir, Chief Technology Officer, and Wojtek Cieslik, VP of Information Technology, Delphi Financial Group, Inc.

George Szrir joined Delphi in 2011 as a consultant, and became the CTO in 2017. Prior to Delphi, he was the IT Director at Clay Finlay Inc. for 15 years.

Wojtek Cieslik is the VP of Information Technology at Delphi and has been with the company for over 5 years. He is the lead engineer for AWS implementation within Delphi.

Partner Speaker: John Clendennen, Founder and CEO, Eplexity

An IT professional his entire career, John founded Eplexity with the vision of creating a next-gen managed services organization. This vision led to the creation of CXOS, an automated managed services platform that includes production ready architecture patterns and real time visibility into workloads through the Mission Control dashboard. He is dedicated to superior customer service and providing an innovative environment that empowers the team to find the best solutions to customer challenges. His ability to build and lead a strong team that consistently delivers is why Eplexity is an AWS Premier Partner.

Customer Spotlight #2: Melio with AWS Partner, Explorium

Melio is on a mission to keep small businesses in business by providing a smart B2B payment solution tailor-made for their needs. Melio's digital accounts payable and receivable dashboard provides a single, integrated tool that allows small businesses to transfer and receive payments quickly and easily, giving oversight and control over cash flow, eliminating late payment costs, and saving time. Melio partnered with Explorium and AWS and uses Explorium’s unique data enrichments to help them scale up rapidly and instantly identify who the right potential customers are.

Customer Speaker: Elad Zoldan, Head of Data, Melio

Elad has been helping tech companies grow and leverage their data for more than a decade. He joined Melio a month after the company was founded, and has been part of its meteoric growth over the past 3 years. Initially, he led and built out growth efforts, and today leads the data team, which includes DSs, DAs and data engineers.

His team analyzes data to discern customer behavior and track key KPIs to help streamline internal processes, and refine Melio's value for SMBs. He firmly believes in making decisions that are data driven to better identify opportunities for improvement and growth.

Partner Speaker: Omer Har, Co-Founder & CTO, Explorium

Omer is a data science and software engineering veteran with more than a decade of experience building machine learning models that drive big businesses forward. After honing his craft at Microsoft Research, Omer led data science teams for AdTech unicorn ironSource by establishing and architecting high-scale machines that generate revenue to the tune of nine-digits annually.

Customer Spotlight #2: Eightfold

Resumes and job descriptions are 500-year-old technologies. Why are we hiring for the future of our organizations with tools of the past? Today’s hyper competitive talent market, with digital-native job seekers, demands a new technology approach.

Artificial intelligence is the key that unlocks this new approach. In this session, Eightfold AI Chief Product Officer Sachit Kamat shares how Amazon Web Services has served as Eightfold's technology partner in building the next generation of talent acquisition technology with AI, delivering transformational experiences for organizations and for job seekers alike.

Speaker: Sachit Kamat, Chief Product Officer, Eightfold

Sachit has spent his product career at mission-driven companies like Uber and LinkedIn that transformed industries and the lives of consumers across the world. He has a successful track record of leading teams that have created high-scale consumer and enterprise products in addition to having been a founder of a venture-backed startup. He holds an MBA from INSEAD, a MS in Computer Science from University of Texas at Arlington and a Bachelor of Engineering degree from VJTI, Mumbai.

Customer Spotlight #4: Amazon Prime

A hallmark of Amazon’s innovation approach is to always start with the customer and work backward. Amazon obsesses over customers, and regularly seeks feedback to ensure that our products and services raise the bar on how we deliver a differentiated customer experience. Amazon continues to look for ways to deliver better services across all areas of its businesses, and sees AI/ML as a foundational enabler toward innovating at speed and scale to meet its evolving customer needs.

This session will provide an overview of the approach Amazon.com has taken in addressing pressing customer challenges and opportunities related to the supply chain with the launch of Prime One Day delivery. We will explain how customer needs and promises transformed Amazon’s approach to innovating in the space, and highlight the role of artificial intelligence (AI) and machine learning (ML) to enable the creation of new and innovative customer experiences. We will also share lessons learned across cultural, process, and technical aspects of Amazon’s journey of applying and scaling ML capabilities across the organization.

Speaker: Choong Lee, WW Head, Learning from Amazon Program at Amazon Web Services (AWS)

Choong leads the Learning from Amazon program at AWS, engaging with senior executives at AWS customers to help them apply insights and learnings from Amazon’s experiences delivering customer innovations. Prior to AWS, he was a senior executive at leading technology and management consulting companies for over 18 years, including The Boston Consulting Group (BCG) and Accenture.

Customer Spotlight #5: GE Healthcare

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