Transforming Public Service Delivery: The Digital & Cloud Difference


A virtual event presented by ICCS and AWS



Presented with


About the event

Across Canada, digital and cloud technologies are transforming public service delivery. Governments can now provide simpler, faster, and better services at scale, and people have more convenient, accessible ways to engage with government.

For many government teams, going digital sounds daunting--but it's easy to get started.

In this virtual event, presented by the Institute for Citizen-Centred Service (ICCS) and Amazon Web Services (AWS), you'll hear from Ontario's Chief Digital and Data Officer about simple steps your team can take to become digital-first.

You'll also hear from British Columbia's Assistant Deputy Minister for Health Information Management & IT, and from the Chief Digital Innovation Officer of BC's Provincial Health Services Authority, about BC's journey to build a digital vaccine platform for millions of residents. 

What you'll learn

  • The key benefits of going digital and moving to the cloud
  • The people, processes, and planning best practices that drive successful digital and cloud migration
  • Simple steps your team can take to get started with digital and cloud transformation

This event includes a live Q&A session with presenters

Event details

When: Thursday, November 18, 2021 | 1 pm ET / 10 am PT

Duration: 60 minutes

Who should attend

This event is a perfect fit for staff at all levels of seniority and IT knowledge.

Whether your team is small or large, you'll learn key concepts that can be applied right away, across federal, provincial/territorial, or municipal government.

Speakers

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Hillary Hartley - Chief Digital and Data Officer, Deputy Minister, Ontario Ministry of Finance

Hillary Hartley is Ontario’s Chief Digital and Data Officer and Deputy Minister. As the head of the Ontario Digital Service, within the Ministry of Finance, Hillary is responsible for leading the government’s digital transformation efforts. Hillary joined the Ontario government in 2017 as Deputy Minister Responsible for Digital Government. She also served as Deputy Minister of Consumer Services, where she led the government’s retail services operation (ServiceOntario), and programs focused on consumer protection.

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Corrie Barclay - Assistant Deputy Minister for Health Information Management & IT, British Columbia Ministry of Health

As the ADM of the Health Sector Information Management/Information Technology Division in the BC Ministry of Health, Corrie Barclay provides sector-wide strategic leadership for digital transformation, IM/IT planning, policy and business solutions. Previously, she has held IT leadership roles at BC's Ministry of the Attorney General and at BC Shared Services.
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Shannon Malovec - Chief Digital Innovation Officer, British Columbia Provincial Health Services Authority

In her role as Chief Digital Innovation Officer for the BC Provincial Health Services Authority (PHSA), Shannon Malovec works with the BC Ministry of Health and BC's Health Authorities to drive digital health advancements across the Province. Prior to PHSA, Shannon served as Principal, Patient Engagement at TELUS Health. In that role, Shannon led the strategy development, product management, delivery management, and operations of TELUS Health’s patient facing applications, including its Personal Health Record, Home Health Monitoring, and EMR Portals.
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Nicole Foster - Director of AWS Global AI/Machine Learning and Canada Public Policy

Nicole Foster is Director of AWS Global AI/ML and Canada Public Policy, where she leads the direction and strategy of artificial intelligence and machine learning (AI/ML) public policy for Amazon Web Services (AWS) around the world as well as the company’s public policy efforts in support of the AWS business in Canada. In this role, she focuses on issues that include digital modernization, cloud computing, and workforce development.

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