Modernizing the contact center with Amazon Connect
Not only has 2020 changed the landscape for buying, selling, and business transactions of all kinds, it has changed how and where contact centers need to operate. To keep up with customer expectations and remote workforce needs, you need a cloud-based, omnichannel contact center.
Get the new infographic to explore how Amazon is providing its contact center technology to quickly and easily scale to meet demand, and enable agents to deliver superior customer experiences from anywhere.
Quickly find out how businesses can:
Deploy an omnichannel contact center quickly and easily to meet customer expectations
Train agents in just 20 minutes to work seamlessly from anywhere
Tap into a vast Partner network to empower your organization to deliver better customer experiences
Save 80% on contact center costs over traditional approaches