Best Practices in Customer Service Automation

Webinar Presented by AWS and AWS Partners Genesys, UiPath, and XAPP AI

  • 23 Mar 2021 10:00 AM PDT

About AWS Contact Center Intelligence

AWS Contact Center Intelligence solutions can quickly and easily add intelligence to your existing contact center solution to improve service and reduce cost. AWS CCI solutions cover three key areas of the contact center workflow: Self-service, Real-time analytics & agent assist, and Post-call analytics. Each solution is created using a specific combination of AWS AI services and available through select AWS Partners.
Learn more about CCI and our Partners »