Increase Contact Center Productivity and Customer Satisfaction through AI and ML
Webinar Presented by AWS and AWS Partners HGS Digital, TalkDesk, & SuccessKPI
- 27 Apr 2021 10:00 AM PDT
About AWS Contact Center Intelligence
AWS Contact Center Intelligence (CCI) solutions can quickly and easily add AI and ML to your existing contact center to improve customer satisfaction and reduce costs. AWS CCI covers three key areas of the contact-center workflow: self-service automation, real-time analytics with agent-assist, and post-call analytics. Each solution is created using a specific combination of AWS AI services, and is available through select AWS Partners.
Learn more about CCI and our Partners »