9 Days to the Contact Center Cloud

It’s time to move beyond the traditional call center. Modern customers demand seamless and effortless omnichannel experiences across phone, email, social, SMS, and other channels, whenever they choose. And businesses are responding—but not fast enough. Only 19% of organizations report delivering the modern experiences the market now demands.

Find out how to leap ahead of the field.

Watch this webinar, “9 Days to the Contact Center Cloud,” to find out how a leading multichannel media company smoothly transformed their traditional contact center. In just days, the publisher behind titles like Marie Claire and Elle was able to launch a modern, cloud-based omnichannel operation at scale, saving 40% on implementation costs and taking 75% off training time.

Watch this webinar and discover how to:

• Quickly and smoothly implement an omnichannel cloud-based contact center at scale
• Easily expand your channels to include voice, email, web chat, social media, and others for 24/7 service
• Dispense with the need for additional internal IT resources, systems, or extensive code
• Provide agents the right information at the right time to personalize customer conversations
• Save up to 80% over the costs of traditional contact center operations

Who should view?

CIOs, VPs of IT, Chief Customer Officers, VPs of Customer Service