Today’s contact center leaders need a more efficient way to provide connected and personalized experiences to their customers. Salesforce Service Cloud Voice with Amazon Connect seamlessly unifies voice conversations, digital channels, and CRM data in real time to deliver streamlined service at a lower cost.
Learn more about this integrated contact center solution and read case studies from customers that are using it to improve operations and delight customers.
Download this eBook to learn how to:
Solve contact center challenges with Service Cloud Voice and Amazon Connect
Easily set up your own cloud-based contact center in just minutes
Accelerate agent productivity with in-call intelligence and process automation