Artificial Intelligence in Insurance




ANALYST REPORT
Artificial Intelligence in Insurance

Insurance carriers are intrinsically data and analytics-driven organizations. Carriers have always been drawn to advanced analysis to shape their decision-making processes, such as pricing risk or managing loss exposure. Now, carriers are exploring artificial intelligence and machine learning (AI/ML) as the next frontier for advancing insurance operations. We partnered with Aite-Novarica Group to find out more about the state of AI in the industry, including where insurers see the most value from AI and ML and what’s holding them back.

In this research report you’ll find an overview of AI technologies, a survey of use cases throughout the insurance enterprise value chain, an AI case study from State Auto, and five interviews with insurer chief information officers (CIOs) to discuss how they are using AI and how it has provided value to their organizations. We hope you will find it useful in your own exploration into how AI technology can improve your own processes and take your business to the next level.