Are you looking to get more insight into customer feedback when they interact with your business? This is also known as “sentiment analysis” and can help you identify new opportunities for customer retention and business growth.
Minfy, part of the Amazon Web Services Partner Network, helps you monitor customer sentiment across online marketing channels, such as social media channels, with an AI-enabled solution. Minfy will deliver a targeted sentiment analysis to help SMBs identify emerging issues, positive interactions, and everything in between. The package includes Minfy’s solution, professional services, and standard support. For SMB managers with competing responsibilities, this solution can help you better understand customers at scale without manual data analysis.
Example use cases by industry:
- Retail and e-commerce: Marketing, product positioning, and customer feedback
- Travel and hospitality: Reputation management, customer loyalty, and recommendations
- Financial services: Customer engagement, new product development, and trend analysis
- Healthcare and life sciences: Patient experience, service improvement, and reputation management
Business benefits: Increase visibility into customer sentiment to improve engagement, reduce costs, and identify new revenue streams.
Time commitment: 3 to 4 business weeks of part-time effort during implementation and then fine-tuning of the solution to meet your requirements.
Pricing: The solution package is available at a fixed price per month and includes basic implementation effort for one use case (AWS Cloud services cost not included).
Book a free consultation with experts at Minfy today to learn more.
